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Front Desk Receptionist
16 Jan 2017 - Current
Cash Converters Southern Africa
Dealing with incoming calls and outgoing calls. (Suppliers and customers as well as franchisees)
Co-manage front house area and staff
Assisting customers and Franchisees over the phone and walk-ins.
Setting up meeting rooms.
Data Capturing
Booking of Couriers.
Set up external meetings to Airtame (A wireless system)
Assist with IT technical matters.
Assist in loading staff and tenants on a biometric system.
Arrange refreshments for staff and major meetings.
Weekly and monthly stock take of stationary.
Billing of different company entities
Maintenance Reports.
Placing orders for the company. (Stationary, Detergents and Beverages etc.)
Add input to decisions. (Give an idea)
Assisting staff where they need help. (Admin)
Assist Managers and departmental managers with their work. (Admin)
Manage Staff.
Diary Management.
Work on building floor plans.
Admin and filing.
Customer Service/ Customer Care
Attending to Emails daily (sending and receiving)
Route calls to specific people. (Screen calls)
Take and rely messages. (Verbal and Via email phone call message)
Keep a Excel log of employees access tags assigned to them by me.

Loan Officer
03 Oct 2016 - 13 Jan 2017
Cash Converters Southern Africa - Quickdraw Software Solutions
Approving loans
Customer Service
Communicating with customers
Setting debit order dates
Verifying customer details
Admin. (Filing, faxing, emails)

Front Desk Receptionist
01 June 2015 - 30 Sept 2016
Midrand SPCA
Receptionist duties, liaising with clients
Co-manage of daily procedures and staff
Placing orders for the companies veterinary clinic
Customer Service
Ensuring documentation is correct.
Answer phones and operate a switchboard.
Route calls to specific people.
Take and relay messages
Answer inquiries about company Meet and greet clients and visitors.
Deal with customer queries and claims
Partaking in Fundraisers for the Institute.
Handling of petty cash

Credit Service Consultant
02 Feb 2015 - 29 May 2015
Cash Converters Southern Africa - Quickdraw Software Solutions
Setting correct debit orders on customer's files.
Customer Services/Care
Contacting customers for arrear payments
Assisting clients with queries.
Send and receive all Emails.
Perform basic filing and clerical duties