Technical support | Bizcommunity

Technical support | Bizcommunity

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Can AI agents improve customer experience in tech support?

Technology

Can AI agents improve customer experience in tech support?

Ryan Falkenberg 30 Jan 2025

Omnisient launches AI tool to bring ChatGPT-like simplicity to drawing answers from complex data

Data & Analytics

Omnisient launches AI tool to bring ChatGPT-like simplicity to drawing answers from complex data

Issued by Omnisient 24 Jan 2025

Index Hotels announces strategic collaboration with Eleven | Eleven Resort in Ghana

Hospitality

Index Hotels announces strategic collaboration with Eleven | Eleven Resort in Ghana

Issued by Index Hotels 17 Jan 2025

V&A Waterfront launches 2025 Makers Landing Food Incubator Programme

Retail

V&A Waterfront launches 2025 Makers Landing Food Incubator Programme

3 Jan 2025

HostAfrica announces acquisition plans for Nigerian web hosting firm GO54

Internet

HostAfrica announces acquisition plans for Nigerian web hosting firm GO54

Issued by HOSTAFRICA 19 Dec 2024

Image source: Md Mudassir Hossain from

Circular Economy & Waste Management

5 fairness flaws the UN’s new plastics treaty must change

Anna Barford and Jakob T. Pruess 9 Dec 2024

Source: ArthurHidden via

Agriculture

Land reform can work: Prioritising rural economic development and inclusive change

Peter Setou 13 Nov 2024

Source: © 123rf From November all incoming service conversations for businesses using WhatsApp Business are free

Digital

Free WhatsApp Business incoming service conversations

7 Nov 2024

Role of innovative financing for farmers: Lessons from Ghana's cocoa irrigation

Agriculture

Role of innovative financing for farmers: Lessons from Ghana's cocoa irrigation

6 Nov 2024

Request for quotations: Appointment of a service provider for the provision of recruitment services

Talent Acquisition

Request for quotations: Appointment of a service provider for the provision of recruitment services

Issued by Business and Arts South Africa 4 Nov 2024

Transforming waste into sustainable earnings

Circular Economy & Waste Management

Transforming waste into sustainable earnings

Issued by MultiChoice 30 Oct 2024

John Hudson, Head of Agriculture, Nedbank Commercial Banking

Agribusiness

It’s time to give agriculture the recognition it deserves

John Hudson 30 Oct 2024

All the winners from the third Annual DStv Content Creator Awards(Image supplied)

Digital

Winners shine at the third Annual DStv Content Creator Awards

14 Oct 2024

Land Policy, Reform & Restitution

#NampoCape2024: Land Bank and Dept of Agriculture to launch fund to transform SA wine industry

16 Sep 2024

5 essential features of exceptional web hosting support

Services

5 essential features of exceptional web hosting support

Issued by Domains.co.za 29 Aug 2024

A peek into Mpact’s design centre

Design & Manufacturing

A peek into Mpact’s design centre

Issued by Mpact 8 Aug 2024

Beyond Mandela Day: the power of employee volunteering programmes

Employee Wellness

Beyond Mandela Day: the power of employee volunteering programmes

Issued by Trialogue 16 Jul 2024

Liquid C2 expands Cloudmania service to Egypt

Cloud

Liquid C2 expands Cloudmania service to Egypt

15 Jul 2024

Source: Supplied. Lydia Hendricks, director at FM Solutions.

NHI

NHI Bill highlights the crucial role of proper maintenance in healthcare facilities

Lydia Hendricks 11 Jul 2024

Source: © 123rf The Future Supplier Initiative offers a collective financing model to support decarbonisation in the apparel sector

ESG

Innovative collective financing model to decarbonise the fashion sector

14 Jun 2024

WCG opens 2024 SMME Booster Fund applications

SMEs

WCG opens 2024 SMME Booster Fund applications

6 Jun 2024

The power of place in modern marketing

Marketing

The power of place in modern marketing

Christen Werth & Paul Stemmet, Issued by Dentsu 23 May 2024

WordPress Hosting in South Africa - What you need to know

Technology

WordPress Hosting in South Africa - What you need to know

Issued by Domains.co.za 7 May 2024

Retailer insights: Why Shopify makes sense

E-commerce

Retailer insights: Why Shopify makes sense

Issued by TDMC 16 Apr 2024

Deputy President Paul Mashatile responded to questions from the NCOP

Infrastructure & Utilities

Government scrambles to fix water, power outages with rapid response plans

14 Mar 2024

Dunlop partners with Extreme SuperCars for an exhilarating 2024 racing season

Motorsport

Dunlop partners with Extreme SuperCars for an exhilarating 2024 racing season

Issued by Dunlop Tyres SA 1 Mar 2024

SAB Foundation seeks applicants for 2024 Social Innovation and Disability Empowerment Awards

Awards

SAB Foundation seeks applicants for 2024 Social Innovation and Disability Empowerment Awards

28 Feb 2024

Property

#BudgetSpeech2024: Pragmatic moves but missed opportunities

Andrew Golding 23 Feb 2024

Customer centricity is queen – why the global language of customer-first economy speaks volumes in Africa

SMEs

Customer centricity is queen – why the global language of customer-first economy speaks volumes in Africa

Issued by OriginalNerdsZA 12 Feb 2024

#Sona24: Agbiz highlights the need for a pragmatic approach in land reform

Agriculture

#Sona24: Agbiz highlights the need for a pragmatic approach in land reform

9 Feb 2024

Local food entrepreneurs urged to apply to V&A Waterfront's incubation programme

Entrepreneurship

Local food entrepreneurs urged to apply to V&A Waterfront's incubation programme

10 Jan 2024

Valve removed all web links to Steam Machines in 2018, two years after it launched the initiative.

Hardware

Steam drops support for Windows 8, opens door for alternative OS computing

Lindsey Schutters 3 Jan 2024

Zimbabwe horticulture sees green shoots, targets $1bn exports

Horticulture

Zimbabwe horticulture sees green shoots, targets $1bn exports

Nyasha Chingono 17 Nov 2023

Image supplied. An R16m UK-SA Water Innovation Lead Customer Programme fund has launched

Food, Water & Energy Security

R16m UK-SA Water Innovation Lead Customer Programme fund launches

13 Nov 2023

Source: Supplied.

Banking

Mauritius Commercial Bank Capital Markets advises EnVolt in historic green bond

7 Nov 2023

DPWI and SANDF to unveil 100 new bridges in rural SA

Infrastructure & Utilities

DPWI and SANDF to unveil 100 new bridges in rural SA

26 Oct 2023

Sumitomo Rubber SA lends technical support to RAF/SATMC road safety programme

Safety

Sumitomo Rubber SA lends technical support to RAF/SATMC road safety programme

Issued by Dunlop Tyres SA 18 Oct 2023

Membrana Media's journey to Google Certified Publishing Partner prestigious badge

Media

Membrana Media's journey to Google Certified Publishing Partner prestigious badge

Issued by Membrana Media 14 Sep 2023

Source: © 123rf Appointment-based shopping is best suited for retailers who sell high-end or luxury products, such as jewellery, fashion, or beauty products

Retail

The benefits and challenges of appointment-based shopping

Mariette Frazer 30 Aug 2023

Source: United Nations. UN Secretary-General, António Guterres.

Economy

#BRICS2023: UN Secretary-General calls for African seat on Security Council

Katja Hamilton 25 Aug 2023

Rocketmailer launches new website for its bulk email marketing and multi-channel messaging platform

Marketing

Rocketmailer launches new website for its bulk email marketing and multi-channel messaging platform

Issued by Rocketseed 3 Aug 2023

Building a technology agnostic company: A tailored approach to safeguarding data

SMEs

Building a technology agnostic company: A tailored approach to safeguarding data

Issued by The Innovator Trust 31 Jul 2023

Digital technology a game changer for education in sub-Saharan Africa

Primary & Secondary Education

Digital technology a game changer for education in sub-Saharan Africa

6 Jul 2023

South Africa's reliance on rice imports

Agro-processing

South Africa's reliance on rice imports

Gilberto Biacuana 26 Jun 2023

Revolutionising Tech: I'M IN and J.P. Morgan launch Ideation Incubator to empower female entrepreneurs

Community

Revolutionising Tech: I'M IN and J.P. Morgan launch Ideation Incubator to empower female entrepreneurs

Issued by I'M IN ENTREPRENEURIAL PROGRAMME 21 Apr 2023